Read the official Vegastars Privacy Policy for Australian users. Learn how we collect, store, and protect your personal data. GDPR rights, AML compliance, contact DPO, and more.
Introduction: Your Privacy Matters at Vegastars
This Privacy Policy outlines how Vegastars Casino collects, processes, stores, and protects personal data of users in Australia and other supported regions. We are committed to respecting your privacy and complying with all relevant data protection laws, including the General Data Protection Regulation (GDPR) and Australian Privacy Principles (APPs).
By registering and using Vegastars, you agree to the terms of this Privacy Policy.
Types of Data We Collect
We collect several categories of information to operate efficiently, comply with legal obligations, and provide a personalized experience to our users.
| Data Category | Description | Retention Period |
|---|---|---|
| Account Data | Name, email, username, date of birth | Until account closure + 5 yrs |
| Transaction Data | Deposits, withdrawals, bonuses, transaction IDs | 5 years (AML requirement) |
| Technical Data | IP address, browser type, device ID, log files | 2 years |
| Marketing Preferences | Email subscriptions, referral activity, promo participation | Until opt-out or closure |
| Verification Documents | Passport, utility bills, proof of address (KYC) | 5 years after verification |
We do not collect sensitive data such as religious beliefs, biometric data, or political opinions.
Why We Collect This Information
Your data is used to:
- Process transactions securely
- Verify identity in compliance with Anti-Money Laundering (AML) laws
- Prevent fraud, duplicate accounts, and suspicious activity
- Provide account support and technical troubleshooting
- Send marketing emails and promotions (if opted-in)
- Ensure game fairness and enforce platform terms
We only collect what is necessary and proportionate for delivering regulated casino services.
Data Sharing and Third-Party Access
Vegastars shares your personal data only with reputable third parties necessary for the operation of the platform. These may include:
| Third Party Type | Purpose |
|---|---|
| Payment Processors | To process deposits and withdrawals securely |
| KYC Verification Partners | Identity and document checks |
| IT & Cloud Providers | Secure hosting, analytics, and system maintenance |
| Legal and Regulatory | When required by law or court order |
All service providers are under contractual obligations to handle data in compliance with GDPR and Australian data protection laws.
We do not sell, lease, or trade your personal data to external marketers or advertisers.
GDPR and Your Data Rights
If you are an Australian user, your rights under the EU General Data Protection Regulation (GDPR) and Australia’s Privacy Act 1988 include:
| Right | Description |
|---|---|
| Right of Access | Request a copy of your personal data we hold |
| Right to Rectification | Correct inaccurate or outdated data |
| Right to Erasure (“Right to be Forgotten”) | Delete personal data where legally permissible |
| Right to Restrict Processing | Limit how we use your information |
| Right to Data Portability | Obtain a machine-readable copy of your data |
| Right to Object | Opt out of certain types of data use, such as direct marketing |
To exercise any of these rights, you may contact our Data Protection Officer (DPO) at support@vegastars.com.
Requests are typically processed within 30 days of submission.
How We Protect Your Data
Vegastars uses strong technical and organizational safeguards to ensure your personal data remains secure.
- SSL encryption for all site and transaction traffic
- Data minimization practices across internal systems
- Role-based access for employees handling personal data
- Regular vulnerability assessments and intrusion monitoring
- Encrypted storage of all sensitive user files
We also comply with financial and regulatory obligations, including the Anti-Money Laundering and Counter-Terrorism Financing Act.
Data Storage and International Transfers
Your data may be stored on servers located in the European Union, United Kingdom, or secure cloud infrastructure hosted by vetted providers. When transferring data outside Australia or the EU, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Encryption at rest and in transit
- Controlled retention schedules
By using our services, you consent to the international transfer of your personal data as described above.
Marketing Communications
Users may opt-in to receive marketing communications including bonus offers, updates, and referral incentives. You can manage your communication preferences through:
- Your account settings
- The unsubscribe link at the bottom of every marketing email
- Direct request to [email protected]
We only send marketing messages if you’ve given explicit consent and never share your contact details with outside advertisers.
Children’s Privacy
Vegastars does not knowingly collect data from individuals under the age of 18. If we discover that a user is below this legal age threshold, their account will be closed, and all related data will be erased.
Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements or platform operations. When updates occur, the revised policy will be posted on this page, and users may be notified via email or account alert.
Last updated: July 2025
We recommend reviewing this page regularly to stay informed of our privacy practices.